Dreamlines

Junior CRM Manager | Germany (f/m/x)

Remote: Hamburg/Germany

Obsessed with best-practice customer relationship marketing, growing retention, and thriving in fast-paced, global B2C ecommerce? We have an exciting opportunity for an energetic and results-driven Junior CRM Manager. Working with the Senior CRM Manager, you will own the local CRM roadmap for our popular German online cruise travel agency.
 

Responsibilities

  • Work with the Senior CRM Manager to develop and own the end-to-end CRM Roadmap
  • Deliver on leads and revenue targets from our existing customer and marketing subscriber base
  • Focus on critical daily/weekly email marketing optimization and expand our direct mail and 1-1 messaging capability
  • Coordinate the product and offer selection in collaboration with other functions
  • Drive flawless execution of all CRM campaigns throughout the customer journey stages
  • Continuously look for ways to improve campaign reach, deliverability, engagement, customer retention, and CLV
  • Manage and report on our German Voice-of-Customer feedback from the website platform and via survey tools
  • Marketing content writing and Social Media posts
  • Setting up online promotions and customer surveys
  • Execute offline advertising 
  • Collaborate and exchange insights with your marketing colleagues and other functions for an aligned, optimized CRM approach
 

Your profile

  • You already gained some professional experience in CRM and related marketing areas
  • Strong knowledge of best-practices in email marketing
  • You have worked with Email Service Providers (ESPs); experience with emarsys is a plus
  • Experience with using Excel and Adobe Photoshop; knowledge of HTML - SQL is a plus
  • Verbal and written German skills on native level, fluent in English
 

Our offer

  • A 100% remote job with no commuting and flexible working times
  • A dynamic environment with a start-up atmosphere and room for your own ideas
  • A complete hardware package that we send to your home
  • To accompany Dreamlines on its way to becoming the global market leader 
  • A competitive salary and travel perks and discounts
Hamburg,Germany,,

Location

Germany, Hamburg

Department

Dreamlines

Position

Full-Time

Anna Maria Freund

HR Business Partner
+49 40 609452759