Teamlead Infrastructure (f/m/x)

Hamburg, Germany

Key Tasks & Responsibilities

  • Lead the corporate infrastructure support team consisting of four direct reports and being responsible for supporting a global organization with branch offices in Germany, UK, Australia and Netherlands
  • Your team works primarily remote but regular time spent in the office is required to perform certain duties
  • Configure, analyze and monitor our current systems and identify areas for improvement (e.g. maintain and enhance our VoIP system)
  • Manage our contact center software Genesys PureCloud and take over coordination with its vendor
  • Support the purchase of IT equipment and the assignment of licenses
  • Administration of Active Directory, GPO and other network services (DNS, DHCP etc.)
  • Administration of Microsoft Office 365 tenant
  • Collaborate in the evaluation, testing and implementation of new tools and technologies
  • Collaborating with DevOps team as well as Engineering teams

Our requirements

  • Extensive experience in a (corporate) infrastructure position
  • Lead and management experience & mentoring skills
  • Experience with a wide variety of systems including Windows & Linux, Virtualization
  • Very good understanding of “core infrastructure” (routers, switches, firewalls, VPN)
  • Very good understanding of AWS environment and ESXI VMWare
  • Experience with software and OS deployment using imaging process
  • Knowledge in VoIP networks (e.g. Asterisk, FreePBX, Genesys Purecloud)
  • Full professional proficiency in English

Our Offer

  • A leadership role in a dynamic environment with a start-up atmosphere 
  • A job that is primarily remote but requires ~1 day per week in our office in Hamburg´s city center
  • A complete hardware package that we send to your home
  • To accompany Dreamlines on its way to becoming the global market leader and to make a real contribution to it
  • Travel perks and discounts
Hamburg,Germany,IT & Development,Full-Time


Deutschland, Hamburg





Anna Maria Freund

HR Manager
+49 40 609452759